Data Protection Policy

Ng88 Privacy Policy — Your Data Is Completely Safe With Us

Here's a clear breakdown of how ng88 collects your personal information, why it's stored, and how it's kept secure.

Last Updated: January 2026
Our Core Commitments
SSL 256-bit encryption
Your Data Is Never Sold
KYC Information Kept Strictly Confidential
Data Deleted Upon Request
No Third-Party Sharing
24/7 Data Protection Team
256
Bit SSL Encryption
0
Third-Party Data Sales
24/7
Security Monitoring
48 hours
Data Request Response Time

How ng88 Protects Your Privacy

Six Key Steps We Take to Protect Your Information

🔐
End-to-End Encryption

All your data and payment information is secured with SSL 256-bit encryption. No one can intercept or access your data in transit.

🚫
Data Sales Prohibited

Ng88 never sells your personal data to third parties. No information is shared with advertisers or data brokers.

🛡️
KYC Data Fully Confidential

Your NID, passport, or proof of address submitted during registration is used solely for verification purposes and stored on encrypted servers.

🗑️
Right to Erasure

You may request deletion of your personal data at any time. Where there is no legal obligation to retain it, your request will be actioned within 48 hours.

👁️
Transparent Data Usage Policy

What data we collect, why we collect it, and how long we keep it — all clearly stated in this policy. No hidden terms.

🔔
Immediate Breach Notification

In the event of a data breach, ng88 will promptly notify affected members via email and SMS and take all necessary action.

This Privacy Policy applies to all users of the ng88 platform. By accessing the platform, you are deemed to have accepted this policy. For any questions, contact us at support@ng88.life.

1

What Data We Collect

When you create an account and use our services on ng88, we collect certain information. This data falls into three main categories:

Personally Identifiable Information (PII):

  • Full name, date of birth & nationality
  • Registered mobile number & email address
  • Current address & postal code
  • National ID (NID) or passport number (for KYC verification)

Financial Information:

  • Mobile banking account number (Mobile Pay, Nagad, Rocket)
  • Deposit & withdrawal history
  • Transaction amount & time

Technical & Behavioral Data:

  • IP address, device type, and operating system
  • Browser Information & Session Data
  • Browsing patterns and gaming history on the platform
  • Login time, date & location

We only collect information that's necessary to provide our services. We never ask for data we don't need.

2

Purpose & Reason for Data Collection

Ng88 collects your data for specific, defined purposes. The table below outlines each data type and the reason it is collected:

Data Type Purpose of Collection Legal Basis
Identity Information Account Registration & KYC Verification Contractual Obligations
Contact Information Notifications, Support & Promotions Consent & Legitimate Interest
Financial Information Payment Processing & Fraud Prevention Legal Obligation
KYC Documents Age Verification & Identity Confirmation Regulatory Obligations
Technical Information Security, Anti-Fraud & Service Improvement Legitimate Interest
Gaming History Responsible Gaming Monitoring Regulatory Obligations

You can opt out of marketing communications at any time through our support team. However, essential service-related notifications cannot be disabled.

3

How Long Your Data Is Retained

Ng88 does not retain your data longer than necessary. Retention periods vary depending on the type of information:

  • Account Information: For the duration your account is active, and for 5 years after closure.
  • Financial Transaction Records: A minimum of 5 years, in compliance with Bangladesh's Anti-Money Laundering laws.
  • KYC Documents: Up to 5 years after the relationship ends.
  • Gaming History: 3 years after account closure.
  • Technical logs: Up to 12 months.
  • Support Conversations: 2 years after last contact.

Due to legal obligations, certain data may not be eligible for deletion before a specified retention period. You will be informed if this applies to your request.

4

Who Can Access Your Data

Access to your data on ng88 is strictly limited and tightly controlled. Below is an overview of which parties can view your information and why:

Internal Teams:

  • Customer Support Team: Account and contact information for troubleshooting and support.
  • Finance Team: Financial information for payment verification and withdrawal processing.
  • Security Team: Technical data for fraud detection purposes.
  • Compliance Team: Required for regulatory compliance.

Trusted third parties (only where necessary):

  • Payment processors (Mobile Pay, Nagad, Rocket) — for transaction verification
  • Identity Verification Provider — For KYC Processing
  • Cybersecurity Partner — for platform protection

Government & Regulatory Authorities:

Ng88 is legally required to disclose information in response to a court order or a lawful request from a regulatory authority. Where possible, you will be notified in advance.

No staff member or third party ever has access to your password — passwords are always stored in hashed form.

5

Cookies & Tracking Technologies

Ng88 uses cookies and similar technologies to enhance your experience on the platform and ensure security. We primarily use three types of cookies:

  • Essential Cookies: Required to maintain login sessions and ensure platform security. Disabling these may cause the platform to function incorrectly.
  • Functional Cookies: Used to remember your language preferences, game settings, and personalized experience.
  • Analytics Cookies: To understand which parts of the platform are most used — fully anonymized data.

You can disable non-essential cookies at any time through your browser settings, though this may affect your browsing experience. We do not use third-party advertising cookies.

6

Your Data Rights

At ng88, you have full control over your personal information. You may exercise any of the following rights at any time:

Right to Access
Right to Rectification
Right to Erasure
Right to Restriction of Processing
Right to Data Portability
Right to Object

To exercise any of these rights, email us at support@ng88.life or Help CenterPlease contact us. We will respond to your request within 48 business hours.

If you request deletion of your data, certain information required by law — such as financial transaction records — may not be immediately removable. You will be informed in detail if this applies to your request.

7

Children's Privacy

Ng88 is strictly for users aged 18 and above. We do not knowingly collect data from anyone under 18. Our age verification process during registration ensures this.

If we become aware that personal data of a minor has been collected inadvertently, it is deleted immediately and the associated account is closed. If you believe we hold data belonging to a child, please contact us at support@ng88.life.

8

Privacy Policy Updates

Ng88 may update this Privacy Policy as needed. If significant changes are made, we will notify you through the following means:

  • A notification will be sent to your registered email address.
  • A message will be displayed when you log in to the platform.
  • The "Last Updated" date at the top of this page will reflect any changes.

Continued use of the platform after any policy changes take effect will be considered your acceptance of the updated policy. If you do not agree to the new policy, you may request to close your account.

The most up-to-date policy will always be available on this page. We recommend checking back regularly.

9

Contact Us

For any questions, requests, or complaints regarding this Privacy Policy, please reach out to our dedicated Data Protection Team:

For data protection requests, we respond within 48 business hours of verifying your identity. For urgent matters, immediate assistance is available via live chat.

The ng88 Privacy Policy is developed in accordance with applicable laws in Bangladesh and international data protection standards.

Safe & Trusted Platform

While keeping your data secure
Enjoy the Ultimate Gaming Experience

At ng88, your privacy is our top priority. Register securely and enjoy the best online gaming experience in Bangladesh.

SSL Encrypted
Data Sales Prohibited
24/7 Data Protection Team
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