Ng88 Terms & Conditions — Your Rights & Responsibilities

Ng88 is one of Bangladesh's most popular online gaming and betting platforms. These Terms & Conditions ("Terms") apply to the use of the ng88 platform and all its services. The term "platform" refers to ng88's website, mobile application, and other digital services.

These Terms & Conditions are governed by the applicable laws of Bangladesh. Any dispute with ng88 will be resolved through arbitration. If you disagree with any part of these Terms, please refrain from using the platform.

Ng88 reserves the right to update these Terms & Conditions at any time. Continued use of the platform after updated terms are published will be considered your acceptance of the new terms.

To open an account with ng88, you must meet the following eligibility requirements:

• You must be at least 18 years of age and provide a National ID card or passport as proof.
• You must be a legal citizen or lawful resident of Bangladesh.
• You must not have an existing ng88 account registered in your name.
• All information provided during registration must be truthful, accurate, and up to date.
• You must agree to these Terms & Conditions of your own free will and with full understanding.

The mobile number and email address provided at registration must be active and belong to you personally. If this information is found to be incorrect, ng88 reserves the right to close the account. The following documents may be required for KYC verification:

• A clear photo of your National ID (NID) or passport
• Proof of current address (utility bill or bank statement)
• Proof of ownership of the registered mobile number

All financial transactions on ng88 are handled securely and transparently. Full details of our payment terms are outlined below:

Deposit Rules:

• Minimum deposit: ৳500 (five hundred taka)
• Maximum single deposit: ৳5,00,000 (five lakh BDT)
• Accepted payment methods: Mobile Pay, Nagad, Rocket
• Deposits must be made from a mobile banking account registered in your name
• Deposits from third-party accounts will not be accepted and will be returned

Withdrawal Rules:

• Minimum withdrawal: ৳500 (five hundred BDT)
• Withdrawals are typically processed within 2–4 business hours
• KYC verification must be completed before your first withdrawal
• Withdrawals will only be sent to the same account used for the deposit
• Withdrawals cannot be made directly from bonus balance — wagering requirements must be met first

Ng88 regularly offers a variety of bonuses and promotions. Please read the following terms carefully before claiming any offer:

• Welcome Bonus: Applicable to new members only — offered once per new account.
• Wagering Requirements: Each bonus comes with specific wagering requirements (typically 10x–30x). Withdrawals will not be permitted until these requirements have been met.
• Bonus Validity: Any bonus not used within 7–30 days of being claimed will be automatically forfeited.
• Game Restrictions: Some games cannot be played using bonus balance. A list of eligible games will be provided with each bonus.
• Maximum bet limit: Single bet amounts must stay within the specified limit when using bonus balance.
• Multiple Bonuses: Whether multiple bonuses can be claimed at the same time will be specified in the terms of each individual promotion.

Bonus abuse — including claiming bonuses through multiple accounts, system manipulation, or any other fraudulent method — will result in ng88 cancelling the bonus and closing the account.

Ng88 offers a wide range of games and betting markets. While each game has its own rules, the following general terms apply across all of them:

Sports Betting:

• Once a bet is confirmed, it cannot be changed or cancelled.
• If a match is abandoned or cancelled for any specified reason, stakes for the related bets will be refunded.
• In-play betting odds are subject to change — the odds at the time a bet is confirmed are the ones that apply.
• Any bet found to be placed on a match-fixed game will be voided.

Casino Games:

• All casino games are powered by a Certified Random Number Generator (RNG).
• If a game is interrupted due to a technical error, the result of that round will be considered void.
• RTP information for each game is displayed in the game lobby.

The following activities are strictly prohibited on the ng88 platform. ng88 reserves the right to permanently close any account and seize its balance if these rules are violated:

• Creating multiple accounts or managing another person's account
• Registering with a false identity or inaccurate information
• Processing deposits or withdrawals through a third party
• Attempting to manipulate the bonus system
• Using software or bots to place automated bets
• Hacking or any other technical attack on the game or betting system
• Using the platform for money laundering or any illegal financial activity
• Harassing or mistreating other members

You may request to close your ng88 account at any time by contacting our support team. Please make sure to withdraw any remaining balance before your account is closed.

Ng88 may suspend or permanently close your account under the following circumstances:

• If evidence of a terms violation is found
• Failure to pass KYC verification or submission of fraudulent documents
• Extended inactivity (over 12 months)
• If you request self-exclusion
• Upon direction from a regulatory authority

Upon account closure, any valid balance (excluding bonuses) will be returned. However, if the account is closed due to a breach of these Terms, ng88 reserves the right to forfeit the balance.

Ng88 treats the security of your personal information as a top priority. We follow the policies below when collecting, storing, and using your data:

• Your personal information is never sold to any third party.
• Your data is used solely for service delivery and legal compliance.
• All data is protected by SSL/TLS 256-bit encryption.
• Ng88 is legally required to disclose information when demanded by regulatory authorities.

For more details, visit our Privacy Policy read.

Ng88 believes gaming should be a source of enjoyment, not addiction or financial harm. With that in mind, we place the highest importance on responsible gaming.

Responsible Gaming tools available on ng88:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Session Limit: Set a time limit on how long you play in a single session.
• Loss Limit: Gameplay will automatically stop if losses exceed a specified amount.
• Self-Exclusion: Temporarily or permanently close your account.
• Reality Check: Periodic reminder notifications to keep you informed.

Ng88 reserves the right to amend these Terms & Conditions, in part or in full, at any time. For significant changes, a notice will be sent to your registered email or mobile number. Continued use of the platform from the effective date of the updated terms will be deemed as your acceptance of those changes.

For any questions or complaints, please reach out to us:

• Email: support@ng88.life
• Live Chat: Available 24/7 (log in to the platform)
• Help Center: Visit the Help Center page